Ngls - Customer Care Supervisor - Integon

Integon is a part of The Allstate Corporation, offering property and casualty insurance products including personal auto, homeowners, RV, motorcycle, small business auto insurance, and more.

Deadline to apply: March 23rd

Availability: 5AM - 6PM

Key Responsibilities:

• Lead and support front‑line employees by providing clear direction, coordinating daily activities, monitoring performance, and implementing action plans to achieve department objectives.
• Observe day‑to‑day employee and customer interactions, offering constructive coaching and feedback to enhance service quality and productivity.
• Build and maintain strong working relationships across operational, support, and cross‑functional teams.
• Analyze performance data and prepare reports to identify trends, measure progress, and present findings to management.
• Recommend and implement new or...