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Ngls Customer Care Inbound

Allstate

tijuana, baja california, Mexico Full-time July 07, 2026

Found Description

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.
It's how we've become industry leaders in property and casualty insurance servicing.
We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims.
Support borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints and handle disbursement of claim funds.
**Key Responsibilities**:
- Cross trains to assist with borrower follow ups
- Assists answering questions in the help desk
- Meets and maintains availability standards, schedule adhe...

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