Nexthink / DEX Engineer

Job Title: Nexthink / DEX Engineer
Monthly Salary: $8,500 - $11,500 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Design, configure, and maintain Nexthink digital experience monitoring platform
• Create and manage Nexthink dashboards, libraries, and campaigns
• Develop Nexthink Remote Actions for automated remediation
• Configure Digital Experience Scores (DEX) and health metrics
• Integrate DEX telemetry with IT operations workflows
• Analyze user experience data to identify improvement opportunities
• Collaborate with support teams to correlate DEX scores with incident data
• Generate regular reports on digital employee experience trends
• Proactively identify underperforming endpoints or applications
• Provide training to IT teams on Nexthink capabilities and usage
• ...