New York Application Production Support Role

Join the brokerage world as an Application Production Support Analyst in New York. This role emphasizes ITIL best practices while ensuring the proper functioning of applications supporting risk analysts.
Your responsibilities will include daily checks on application stability aligned with financial market openings. You will manage user tickets, providing technical assistance and working closely with development teams to prevent issues. This is a great position for individuals looking to deepen their financial knowledge and technical competence.
Key Responsibilities:
• Part of the IT team ensuring optimal application performance
• Perform morning and evening checks for production stability
• Manage user tickets effectively using Unity
• Troubleshoot application issues with strong analytical skills
• Enhance automation through tools like Elasticsearch/Kibana
Requirements:
• Bachelor’s degree in relevant field or experience
• Minimum of three years as an appl...