New Business Case Coordinator Bilingual (Winnipeg)

Join BMO as a Bilingual New Business Case Coordinator focusing on exceptional customer service and proactive case management. This energetic role emphasizes timely communication and efficient issue resolution.

In the Bilingual Current Business Case Coordinator role at BMO, your main task will be managing cases and responding to complex inquiries from Account Administrators and MGA partners. Your expertise in the underwriting process will help you ensure all necessary requirements are obtained swiftly and efficiently. You will collaborate closely with various teams to enhance service delivery, ensuring a seamless experience for clients.

Key Responsibilities

• Serve as the primary contact for MGA partners
• Provide proactive communication about case statuses
• Resolve escalated service issues promptly
• Keep detailed notes of case activities and communications
• Ensure compliance with established SLAs

Requirements...