Network Specialist

NCC Operators deliver 24×7×365 frontline operations , performing monitoring, event handling, Tier‑1 troubleshooting, and escalation across UN ICT, network, satellite, cloud, and data‑centre environments.

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Key Responsibilities

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• Perform continuous monitoring using UN‑approved tools across:
  
• Network, servers, storage
  
• Satellite & RF infrastructure
  
• Security devices
  
• Public cloud (Azure, AWS)
  
• M365 and application platforms
  
• Handle event management and alarm triage
  
• Perform Tier‑1 troubleshooting following approved SOPs
  
• Escalate incidents to:
  
• Tier‑2 engineering teams
  
• External service providers (as required)
  
• ...