Network Operations Engineer III

Position: Network Operations Engineer III (Hybrid role – 2 days/week in office, Day shift Sunday to Thursday). City: Belfast.

Job Description

The Network Operations Engineer III will support CME’s network infrastructure through monitoring, troubleshooting and change implementation using industry standard best practices, ensuring service operates within agreed service levels and aligns with policies, processes and standards. The role is key to ensuring overall platform stability and sustained delivery to clients and internal stakeholders.

Key Responsibilities

• Acts as first responder, helping to organize and control incident response.
• Day‑to‑day monitoring and management of our platforms to ensure internal SLAs, operational KPIs and quality standards are met.
• Handles complex technical support issues.
• Supports network faults to conclusion in a multi‑vendor, multi‑appliance infrastructure.
• Works closely with oth...