Network Operations Center Analyst Role

Elevate your career as a Network Operations Center Analyst at Accenture. This in-office role focuses on monitoring and troubleshooting enterprise network infrastructure for optimal performance.

As a dedicated NOC Analyst, you will monitor, troubleshoot, and support network systems, ensuring high availability and swift incident response. Your responsibilities include managing network-related service requests, coordinating with internal teams and vendors, and executing strategies for efficient issue resolution. You’ll be pivotal in maintaining operational excellence through proactive monitoring and timely documentation.

Key Responsibilities: • Provide Level 1 support for network incidents • Manage and update tickets using ITSM tools • Coordinate with Field teams and vendors • Monitor network infrastructure with Orion and NetScout • Respond to alerts to minimize downtime

Requirements: • Minimum 2 years’ experience in network monitoring • Hands-on experience with...