Found Description
Querétaro, Querétaro ***** Posted March 29th, ****Looking for more job opportunities?
Click here!
**Job Type**: Full TimeJob Category: IT**Hiring: Network L1 Data****Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro)****Job Type: Contract / Full-Time****Key Responsibilities****Monitor network alerts and dashboards (L1 support)****Log incidents and raise tickets in ITSM tools (ServiceNow preferred)****Perform basic troubleshooting for LAN/WAN, VPN, and connectivity issues****Validate network-related data, reports, and device inventory****Support escalation to L2/L3 teams with proper documentation****Track SLA, outage reports, and daily operational updates****Maintain accurate records and follow SOPs**** Required Skills****Basic understanding of Networking (TCP/IP, DNS, DHCP)****Knowledge of routers, switches, and firewalls (basic)****Experience with monitoring tools (SolarWinds / Nagios / Zabbix - any)****Ticketing tool experience (ServiceNow / Remedy - any)****Str...