Network Engineering Intern – Help Desk Support 1490

Este es un puesto de trabajo remoto.

Be part of an innovative team and a collaborative learning culture. Softgic is seeking a proactive, communicative, and growth-oriented Help Desk Support Intern to gain hands-on experience in a real-world IT environment.
This internship is ideal for students in their final academic term or recent graduates in Computer Science or related fields who are eager to apply classroom knowledge while developing strong technical and professional skills. The role is primarily focused on technical support through service tickets, issue resolution, escalation, and effective communication with internal teams.
Key Responsibilities
Provide first-level help desk support via service ticketing systems
Monitor, troubleshoot, and escalate technical issues when necessary
Communicate clearly with internal teams to ensure timely issue resolution
Assist in evaluating new application ideas
Review Active Directory, including old and admini...