Found Description
Key Accountabilities
- Manage, administer, configure, and provide technical support for network equipment (switches, wireless APs, firewalls, DNS appliances, UPS) and services, including VLANs, ACLs, firewall rules, DNS, and IP address management.
- Install, maintain, and upgrade network hardware firmware/software; apply patches, hotfixes, and manage vulnerability remediation.
- Take ownership of network problems, troubleshoot and resolve issues related to hardware, software, and firmware, performing on-site support as needed.
- Conduct daily system checks, monitor network services availability, and contribute to network health checks by analyzing alerts, statistics, and performance data.
- Manage and document all network device configurations, changes, and ensure weekly automated backups.
- Record network service outages and follow up on outstanding technical issues with vendors to ensure resolution within Service Level Agreement ...
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