Found Description
OverviewNetwork Engineer functions in three main areas, Operations, Planning, and Management.ResponsibilitiesOperations: Actively monitoring the network and responding to alerts and verifying notifications sent by network monitoring and management systems.Operations: Acting as first line of support for network incidents, perform initial troubleshooting and triage before categorizing and escalating incident tickets.
Maintaining incident management and documentation throughout the incident's lifecycle.Planning: Coordinating and communicating maintenance windows.
Working with local site IT leaders and Network administrators to provide maintenance windows and describe maintenance impact according to thorough impact analysis.Planning: Keep track of licenses, maintenance, and support contracts and their expiry dates.
Escalating to management when expiration dates are near.Management: Documenting Infrastructure changes (Move, Add, Change, and Delete – MACD) for infrastructure d...