Found Description
Job Description
Primary Skills : Routing, Switching, Firewall (Mandatory)
Secondary Skills: Firewall/URL Filtering/Load Balancers/Wireless (Good to Have)
Work Experience: 4-5 Years
Troubleshooting severity 1 & 2 Issues in the devices.
: Provide support to Network hardware/software/configuration as assigned by
Monitoring Team – Timely closure of incidents. Quality of resolution notes
: Keep customer satisfaction high
: Reduce user downtime.
: Analyze chronic problems.
: Provide Industry best practices and Standards.
: Maintain the hardware Inventory Update to date
: Provide specialized hardware / software / network problem diagnosis /
resolution.
: Route physical problems to onsite hands and feet support staff
: Coordinate H/W Maintenance activity with 3rd Party for hardware
installation, troubleshooting and fixing hardware issues
: Upgrades based on new technology/New deployments
: Create Standard Operating Procedu...
Primary Skills : Routing, Switching, Firewall (Mandatory)
Secondary Skills: Firewall/URL Filtering/Load Balancers/Wireless (Good to Have)
Work Experience: 4-5 Years
Troubleshooting severity 1 & 2 Issues in the devices.
: Provide support to Network hardware/software/configuration as assigned by
Monitoring Team – Timely closure of incidents. Quality of resolution notes
: Keep customer satisfaction high
: Reduce user downtime.
: Analyze chronic problems.
: Provide Industry best practices and Standards.
: Maintain the hardware Inventory Update to date
: Provide specialized hardware / software / network problem diagnosis /
resolution.
: Route physical problems to onsite hands and feet support staff
: Coordinate H/W Maintenance activity with 3rd Party for hardware
installation, troubleshooting and fixing hardware issues
: Upgrades based on new technology/New deployments
: Create Standard Operating Procedu...
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