Found Description
iScale Solutions works with technology companies to effectively scale their development, support and operations processes.
Job Description
- Management of infrastructure, network, equipment, and facilities
- Update and maintenance of LDAP and other corporate applications
- Plans internal and external process improvements for continued service excellence
- Manages all internet equipment peripherals, and ensures that these equipments are properly maintained, updated, and in good running condition at all times
- Liaises with internet service provider should there be any issues
- Develop a back-up/disaster recovery plan for a network emergency
- Manages, fulfills, and/or escalates IT Helpdesk tickets
- Provides troubleshooting for servers, network devices, and firewall configurations
- Provide basic PC troubleshooting and software installation for end-users
- Notifies end users of outage and/or maintena...