Found Description
Canada’s fastest-moving InsurTech MGA, is seeking a strategic and experienced claims leader.
Key Accountabilities
Lead and oversee Forward’s national claims operations across all lines.
Develop and execute claims strategies, policies, workflows, and best practices aligned with business objectives and carrier expectations.
Provide leadership, coaching, and performance management to claims team members, fostering a high-performance and collaborative culture.
Establish and monitor key performance metrics, service standards, and operational reporting.
Oversee complex, high-severity, and escalated claims, providing technical guidance and strategic direction on coverage, liability, and settlement decisions.
Build and maintain strong relationships with independent adjusters, legal counsel, and external vendors.
Ensure regulatory compliance and adherence to internal governance, carrier guidelines, and industry best practic...
Key Accountabilities
Lead and oversee Forward’s national claims operations across all lines.
Develop and execute claims strategies, policies, workflows, and best practices aligned with business objectives and carrier expectations.
Provide leadership, coaching, and performance management to claims team members, fostering a high-performance and collaborative culture.
Establish and monitor key performance metrics, service standards, and operational reporting.
Oversee complex, high-severity, and escalated claims, providing technical guidance and strategic direction on coverage, liability, and settlement decisions.
Build and maintain strong relationships with independent adjusters, legal counsel, and external vendors.
Ensure regulatory compliance and adherence to internal governance, carrier guidelines, and industry best practic...
Ready to Apply?
Submit your application for National Director - Claims at Forward Insurance Managers Ltd.
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