Found Description
Job Family Group
Procurement & Supply Chain Management Group
Entity
Technology
Job Description
The Procure to Pay Senior Analyst (P2P Senior Analyst) is responsible for delivering strong user and supplier experience by managing and resolving complex procurement and invoicing queries, including identifying areas of improvement in the process. The main purpose of the role is to provide quality support to business end users and suppliers and ensure the compliant procurement process is adhered to within the Coupa platform.
US Shift Hours (Malaysia Time)
5:00pm to 2:00am or 8:00pm to 5:00am
Responsibilities
- Act as the 2nd line to identify, resolve and develop solutions to complex queries and systemic operational problems that cannot be resolved by the Level 1 helpdesk team.
- Play a key role in identifying areas of improvement across S2P processes.
- Provide timely and relevant cust...