Found Description
SKILLS AND ABILITIES
Microsoft and Google Toolbox (Ex. Power BI)
KPIs (building and interpretation)
Process Mapping
Salesforce or any ticket system management
Bilingual - English/Spanish
PRINCIPAL ACTIVITIES
- Maintain team operational stability and business continuity
- Provide direction to the team on unexpected situations/issues
- Support team on workload prioritization
- Assure all team continue reaching consistent KPIs
- Maintain an environment of trust, respect and collaboration within and across teams
- Participate in critical projects in HR in general and, more specifically, in the HRGS Team
- I dentify and follow up on areas of improvement and ensure that solutions in place meet our employees' needs.
- Anticipate the business operation and propose processes oriented to improve the employee experience from onboarding until off-boarding.
- Define processes that reflect our daily operation, placing emphasis on those t...