$mxn 130/hr Customer Service - Coordinate Hotel

OVERVIEW
**This position is for Weekends only (Friday afternoon, Saturday, and Sunday)**
We're looking for a reliable remote Customer Service Assistant that can work with hotels over the phone to describe what the customer is requesting and help guide hotels through the coordination. You will be needed to join the team helping on the phones during the week, to call hotels with scheduled rooms to be decorated on weekend mornings to ensure any questions are answered, and to call in evenings to confirm decorations were completed.
RESPONSIBILITIES
Weekdays:
1. Phone (90%)
- Receive phone calls from customers wanting to order a package to decorate their hotel room, and answer their questions.
- Offer to complete orders online for customers.
- Work with and get confirmation from hotels to receive our packages and agree to decorate hotel rooms for anniversaries, birthdays, bridal suites, proposals, and bachelorette parties.
- Call hotels on the scheduled set-up day ...