Multilingual Service Desk Analyst (Norwegian)

Position Description:

Education requirements
• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field

Knowledge and skills
• Good written and verbal communication skills in the Norwegian language
• Good computer and IT technical skills
• Solid analytical and problem solving skills
• Good process mapping ability
• Proactive, service-minded, and able to multi-task
• Good interpersonal skills
• Background in IT or Finance or HR

Your future duties and responsibilities:

Experience
• Previous Service Desk experience
• Willing to work in shifts
• Able to work well in a high pressure environment
• Flexible and able to adapt to changes quickly and think conceptually

Required qualifications to be successful in this role:

• Proficient in written and verbal communicate in English and Norwegian language