Multilingual Service Desk Agent (German)

Qualifications

With or Without Service Desk Experience.

At least 2 years of experience in Technical Support.

Can speak, read, and write in the German Language.

At least a Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelors/College Degree in any field.

Endorse native speakers or non-native with C1 level proficiency.

Related work experience is not required as long as they know basic troubleshooting and technical terms.

The process will be language, technical and final interview.

We are open to candidates from different countries who are willing to relocate. We offer relocation assistance/package.

We are looking for candidates who will be open for the Taguig or Ortigas ONSITE location.

Your main responsibilities as a Multilingual Service Desk Analyst are as follows:

• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning s...