Multilingual Service Desk Agent (German)

Qualifications

• With or Without Service Desk Experience.
• At least 2 years of experience in Technical Support.
• Can speak, read, and write in the German Language.
• At least a Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelor’s/College Degree in any field
• Kindly endorse native speakers or non-native with C1 level proficiency.
• Related work experience is not required as long as they know basic troubleshooting and technical terms.
• The process will be language, technical and final interview.
• We are open to candidates from different countries who are willing to relocate. We offer relocation assistance/package.
• We are looking for candidates who will be open for the Taguig or Ortigas ONSITE location.

Responsibilities

• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a h...