Multilingual Customer Support Rep (6-Month FTC) | Flexible Hours

Chegg, Inc. is seeking a Customer Service Representative for Busuu to handle English and a second language queries via email and live chat. You will respond to user inquiries, ensuring high satisfaction and meeting team SLAs.

Using Zendesk, manage a large volume of emails and live‑chat sessions, resolve issues, and upsell Premium subscriptions. You will identify customer needs, log bugs for Technical and Education teams, and handle refunds per policy.