Multichannel Customer Support & Admin Specialist

Brickstech is seeking a professional Customer Support Agent in Islamabad to manage inquiries via phone, WhatsApp, and email, while coordinating leads and scheduling visits. The role requires strong English, fluent Urdu, and excellent MS Excel skills to maintain trackers and generate weekly reports.

You will route complex queries to the appropriate teams and ensure timely resolution, upholding data confidentiality and company standards in a fast-paced office setting.