Multi-Location Branch Customer Service Specialist

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up‑to‑date with product features, and maintain the high quality and visual standards of the products and store. Branch Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.

Location: stores within a 10 kilometer radius of Store #8722, located at 9009 Twin Oaks Drive, Suite 300, Windsor, ON N8N 5B8.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationship...