Mulesoft Engineer/Support (Guadalajara)

Req ID: ******We are currently seeking a Mulesoft Engineer/Support to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Mulesoft Engineer/SupportResponsibilitiesTake ownership of reported issues through to resolution – including troubleshooting, internal communication, and providing feedback on a regular basis.Assist other teams in troubleshooting integrations involving third- party APIs and implementation of other products.Support and administer MuleSoft CloudHub Anypoint Platform.Application of analytical and technical skills to support operations.Identify automation opportunities, reduce manual activities, document support activities, and partner with the development team on project and enhancement work.Notify, escalate on support failures, manage incident and problem tickets.Support production implementations and post-change validations.Maintain excellent English oral and written communication skills.Work on rotation based shift/weekend shift/on-call support.Adher...