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Role:MuleSoft L2 SME Location:Remote in Mexico Key Skills:Anypoint Platform, API-led Fulltime Permanent Position with HCLTechMuleSoft Level 2 SMEto provide advanced technical support, troubleshooting, and guidance for MuleSoft integration solutions.The ideal candidate will have strong expertise in MuleSoft Anypoint Platform, API-led connectivity, and integration best practices.This role involves working closely with L1 support, development teams, and business stakeholders to ensure smooth operations and timely resolution of issues.Key Responsibilities: Act as theprimary escalation pointfor MuleSoft-related incidents.Performroot cause analysisand resolve complex integration issues across APIs, connectors, and flows.Monitor MuleSoft environments, includingCloudHub ,Runtime Manager , andAPI Manager , ensuring high availability and performance.Collaborate with different teams toreview and optimize Mule applications , deployments, and configurations.Manageincident, problem, and change ma...