MSP L2 Technician: Advanced IT Support & Networking

GXA is seeking a Level 2 Technician (L2) to provide advanced technical support. This role requires strong problem-solving abilities and excellent communication skills while ensuring high client satisfaction.

The L2 Technician handles complex troubleshooting, supports Microsoft 365 and Windows OS, and manages a high volume of service tickets. Candidates should have 3–5 years of IT support experience in an MSP environment and demonstrate expertise in networking and customer service.