MRO Customer Support Engineer Role

Join the engine maintenance team as a Customer Support Engineer, focusing on vital customer interactions within the MRO network. This role blends technical aptitude with exceptional communication skills to keep stakeholders informed.
In this role, you'll support the execution of engine maintenance activities, coordinating updates between shop teams and customers. With a background in aircraft engines, you’ll effectively monitor engine progress and translate technical details into meaningful updates. Your ability to manage inquiries and track the status of multiple engines will be key.
Key Responsibilities:
• Ensure visibility into engine progress through tracking
• Identify deviations in maintenance events
• Maintain multi-engine awareness across facilities
• Support alignment of workscopes and real-time execution
• Communicate updates to internal and external clients
Requirements:
• Experience with aircraft engines in MRO or OEM settings
• Familiarity wit...