MRO Customer Support Engineer Position

Elevate engine maintenance support with a Customer Support Engineer position, ensuring effective communication within a global MRO network. Your role centers on delivering crucial updates to customers and teams about engine status and maintenance progress.
In this highly visible role, you will coordinate between various stakeholders, tracking engine progress and addressing inquiries from both internal and external sources. Your technical background in aircraft engines and familiarity with maintenance documentation will enable you to navigate complex situations effectively while ensuring real-time project alignment.
Key Responsibilities:
• Track and update engine maintenance progress
• Identify and mitigate maintenance event risks
• Collaborate with technical and shop teams
• Provide clear updates on engine conditions
• Prepare recurring reports for customers and teams
Requirements:
• Engine-level exposure working in MRO or OEM settings
• Skilled in reviewi...