Found Description
Join Dexian as a Bilingual Technical Support Expert in Montreal, QC for a 6-month project. Deliver outstanding IT support while leveraging your AV knowledge to assist users effectively.
This role involves onsite work and focuses on supporting employees with varied AV technology, including G Meet, Zoom, and projects. You will image laptops and assist in administering Okta services. By working at the IT Helpdesk, your goal is to ensure users receive top-notch support through both in-person engagement and ticket resolution.
Key Responsibilities:
• Provide AV setup assistance for meetings and events
• Assist employees with Zoom, Teams, and G Meet
• Deploy hardware using enterprise management tools
• Manage software administration and technical support
• Respond to IT Helpdesk tickets and requests
Requirements:
• Fluent in French and English
• 2-3 years in IT support roles
• Basic networking and AV support skills
• Experience managing Windows and macOS de...
This role involves onsite work and focuses on supporting employees with varied AV technology, including G Meet, Zoom, and projects. You will image laptops and assist in administering Okta services. By working at the IT Helpdesk, your goal is to ensure users receive top-notch support through both in-person engagement and ticket resolution.
Key Responsibilities:
• Provide AV setup assistance for meetings and events
• Assist employees with Zoom, Teams, and G Meet
• Deploy hardware using enterprise management tools
• Manage software administration and technical support
• Respond to IT Helpdesk tickets and requests
Requirements:
• Fluent in French and English
• 2-3 years in IT support roles
• Basic networking and AV support skills
• Experience managing Windows and macOS de...
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