Found Description
Key Responsibilities
* Configure, maintain, and administer enterprise monitoring tools.
* Monitor infrastructure, applications, and cloud environments.
* Investigate monitoring alerts and coordinate incident resolution.
* Develop dashboards, alert rules, and monitoring automation.
* Perform root cause analysis and improve monitoring processes.
* Support monitoring platform upgrades and integrations.
* Work with Infrastructure, NOC, DevOps, and Engineering teams.
* Document monitoring procedures and best practices.
* Mentor junior monitoring analysts.
Qualifications
* Bachelor's Degree in Information Technology, Computer Science, or related field.
* Minimum **5 years** of experience in IT Monitoring or NOC Operations.
* At least **2 years** of experience in a Senior or Lead role.
* Experience supporting enterprise mon...
Ready to Apply?
Submit your application for Monitoring Analyst Lead at New York Global Consultants Inc. (NYGCI)
Apply Now