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Modern Workplace - Microsoft 365 Support Analyst

Avanade

Australia, Victoria, Australia Full-time June 17, 2026

Found Description

Summary
Avanade is growing, and weseekmotivatedandengagedtechnologypeopleto join ourManaged Servicesteam deliveringcontinuous value to ourclient’s businesses.

We are seeking aM365 SupportSpecialist who is passionate about helping customers and eager to learn.You willbe responsible forworking closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.

In this role,you'llsupport customers acrossAvanade’s Managed Serviceswhile developing your technical and problem-solving skills.You'llwork through customer queries from start to finish, providing updates, gathering information, and ensuring a smooth experience.

KeyResponsibilities

  • Support a federal governmentorganisation’susers and business areas in the use of M365.
  • Conduct support calls,emailand chats to troubleshoot andidentifyand rectify ICT issues or requests.
  • Work with a task queue or backlog in...
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