Mobilisation & Customer Onboarding Manager

Better places, thriving communities.

Mitie – Fire & Security Systems

At Mitie, we are committed to delivering the exceptional, every day. Our expertise, care, technology and insight help create amazing work environments for our customers, and we are looking for a Mobilisation & Customer Onboarding Manager to play a key role in making that happen.

This is an exciting opportunity for an experienced, customer-focused mobilisation professional to lead the onboarding of new customers across Mitie Fire & Security Systems. You will ensure every transition from bid, through mobilisation, and into business-as-usual delivery is seamless, structured and focused on long-term customer success.

The role

Reporting to the Head of Mobilisation & Change, you will lead and coordinate the mobilisation and onboarding of new contracts and re-mobilisations. Working closely with customers, Key Account Managers, Helpdesk teams and ...