Found Description
LOCATION: Pier Walk, London
SHIFT PATTERN: Mon-Friday 40hours per week, 40 hours per week
SALARY: Competitive
ROLE OVERVIEW AND PURPOSE
To efficiently manage and support a team of engineers of all disciplines on a day to day basis, ensuring consistent operational delivery through smart working and the efficient execution of their day to day tasks. Key mobile support to Contract Manager. To liaise with the Contract Support and Contract Management Teams to provide excellent service delivery to our customers.
KEY RESPONSIBILITIES
- To advise and provide assistance to our engineers on any technical matters.
- Support the contracts on both reactive and planned maintenance work.
- To improve service delivery performance and reduce costs where possible.
- To engage with the customer and interact as an ambassador of ABMs in a professional manner
- To ensure SLA and KPI’s are ac...