Mobile Service Technician

Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6 as Mobile Service Technicians. MST’s provide technical support for military mobile devices, including break-fix support for end users on mobile phones and mobile SIPR devices. The successful candidate will play a key role in ensuring continuous mobile communications while exercising independent judgment in performing complex technical tasks. An active TS/SCI is required for this position.

What you will be doing:

• Track, properly assign, and coordinate tickets submitted by customers
• Provide technical support for military mobile devices, including break-fix support for end users on mobile phones and mobile SIPR devices
• Maintain and report the status of problem resolutions to affected customers and keep historical records
• Exercise independent judgement to resolve issues ...