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MOA - Customer Experience Advisors - May 2026

VXI Global Solutions

quezon city, metropolitan manila, Philippines Full-time June 14, 2026

Found Description

It`s fun to work in a company where people truly BELIEVE in what they are doing!

We`re committed to bringing passion and customer focus to the business.

  • Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
  • Provide exceptional service to customers during each interaction
  • Address customer concerns and/or provide solutions
  • Adhere to all company guidelines regarding the delivery of service and support to customers
  • Escalate problematic customer issues to management according to standard operating procedures
  • Properly document each customer interaction according to company standard operating procedures
  • Maintain an excellent on-time attendance record (schedule adherence)
  • Adhere to company quality assurance guidelines and standard operating procedures
  • Act with the highest levels of integrity and professionalism ...

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