Found Description
Job Profile: MO Data Operations Team Leader
Role Overview
Job Title: MO Data Operations Team Leader
Division: Service Operations & Delivery SESL
Reports To: Faults & MO Data Operations Team Manager
Direct Reports: 4
Hours: 39 hours per week
Purpose
The MO Data Operations Team Leader is responsible for leading and coordinating a back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing.
Accountable for delivering against key performance metrics and managing the day to day performance while being a Player / Manager on a small team.
Key analytical skills are required to understand trends and to focus on improvement opportunities.
Effective people management, maintaining high standards of professionalism, customer service, and process adherence.
You will also champion a culture of continuous improvement, supporting the development and capabili...
Role Overview
Job Title: MO Data Operations Team Leader
Division: Service Operations & Delivery SESL
Reports To: Faults & MO Data Operations Team Manager
Direct Reports: 4
Hours: 39 hours per week
Purpose
The MO Data Operations Team Leader is responsible for leading and coordinating a back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing.
Accountable for delivering against key performance metrics and managing the day to day performance while being a Player / Manager on a small team.
Key analytical skills are required to understand trends and to focus on improvement opportunities.
Effective people management, maintaining high standards of professionalism, customer service, and process adherence.
You will also champion a culture of continuous improvement, supporting the development and capabili...
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