Mississauga Bilingual Customer Support Position

Ammega is seeking a Bilingual Customer Service Representative in Mississauga, Ontario. In this dynamic role, you'll leverage your skills in both French and English to provide exceptional customer support.
This full-time opportunity requires proficiency in customer service, especially within the manufacturing or warehouse industry. You will engage with clients, process orders, and coordinate with the warehouse team to ensure customer satisfaction. Strong communication skills are essential for addressing customer needs.
Key Responsibilities:
• Conduct inbound and outbound customer communications
• Record interactions in the CRM for tracking purposes
• Resolve customer issues and escalate as needed
• Collaborate with sales on commercial inquiries
• Guide customers on power transmission products
Requirements:
• 3 to 5 years of relevant customer service experience
• Fluent in both English and French
• Proficient with MS Office and CRM tools
• Strong teamw...