MIS Analyst — Dashboards, Data Insights & Reports

Ubiquity is seeking a MIS Analyst to develop and distribute contact center reporting, maintain dashboards, and ensure data integrity across reporting needs. You will work with Workforce, Site managers, and Sales leaders to refine metrics and provide data-driven business recommendations.

The role emphasizes creating scalable reporting, automating manual tasks, and delivering insights that drive performance. Strong Excel/SQL skills and dashboard experience are essential for success.