Found Description
Description
:Provide technical support for Minestar® and Caterpillar® products.
Work in tandem with other Finning groups to support autonomous solutions on customer sites.
Assist with implementation and troubleshooting of software and hardware technologies.
Address customer requests for technical assistance via phone and in person, prioritizing issues based on customer impact, operational urgency, and business need.
Deliver on-site support as needed to minimize customer downtime.
This role supports live production environments where responsiveness and availability are critical to customer success.
Execute projects to develop customer requirements and processes.
Manage communication with customers to deliver upgrades and troubleshooting.
Maintain and track technology inventory and tooling.
Support technology projects and compl...