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Mid-level Technical Support Analyst BDO

SwiftCruit

montreal (administrative region), qc, Canada Full-time July 12, 2026

Found Description

Elevate your IT career as a Technical Support Analyst at BDO's Montreal office. Deliver expert technical support for hardware and software in a dynamic, onsite role.
BDO is seeking a mid-level Technical Support Analyst to join their End User Services team. You will provide IT support services to internal customers across Quebec and Canada. Essential skills include proficiency in Next.js, Three.js, and Android, with experience in a fast-paced service environment.
Key Responsibilities:
• Configure desktops and laptops with company images
• Provide support for hardware and software issues
• Deliver both in-person and remote technical assistance
• Maintain an inventory of supported hardware
• Participate in IT projects as required
Requirements:
• Bilingual in French and English
• 2-3 years in an end user support role
• Relevant IT certifications (e.g., CompTIA A+)
• Strong understanding of networks and servers
• Proficient in MS Office 365 and Microso...

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