Microsoft Training Professional (Bogotá)

Position Details

• Contract Type: Permanent
• Location: Bogotá
• Date Published:
• Job ID: REF37505S

Responsibilities

• Office hours: Holding space for learners to get one‑on‑one assistance and answers to questions not addressed during class. Expected to know or derive answers to most questions without additional follow‑up.
• Content development: Creating and customizing employee training content. Updating materials as necessary, ensuring ongoing relevance and effectiveness.
• Collaboration: Working closely with internal and external stakeholders to identify training requirements, gather feedback, and ensure alignment with organizational objectives.
• Performance measurement: Evaluating and reporting the effectiveness of training through surveys, assessments, and feedback. Make necessary adjustments to improve future sessions. Ability to achieve CSAT of 4.25+ out of 5...