Microsoft System Administrator

Title:

Microsoft 365 (M365) L3 Administrator
Experience: 10- 20 yrs
Location: Hyderabad
Mode of interview: Virtual Interview

Role Overvie
wThe M365 L3 Administrator is responsible for advanced administration, troubleshooting, and support of Microsoft 365 services. This role handles complex escalations (L3 level), ensures system stability, security, and optimal performance of the M365 environment

Key Responsibiliti
es Administration & Suppo
rtManage and administer M365 services (Exchange Online, SharePoint Online, Teams, OneDriv
e)Handle L3 level incidents, escalations, and root cause analys
isMonitor tenant health and performan

ce
⚙️ Incident & Problem Managem
entResolve complex technical issues and critical outa
gesPerform root cause analysis (RCA) and implement preventive measu
resWork with Microsoft support for high-priority iss

ues
Security & Compli
anceManage security policies (Conditional Acces...