Microsoft Dynamics 365 CRM Solution Lead

Join Canadian Solar as a Microsoft Dynamics 365 CRM Lead and drive innovative CRM solutions across North America. This role focuses on enhancing customer engagement and operational efficiency.
As Dynamics 365 CRM Solution Lead, you will partner with key stakeholders to manage solution governance and ensure ongoing improvement efforts align with business needs. This new position requires a blend of technical expertise and project management to support the successful implementation of CRM strategies while fostering collaboration across IT and business units.
Key Responsibilities:
• Lead end-to-end delivery of Dynamics 365 CRM solutions
• Build strong relationships with business and IT stakeholders
• Define and document critical business requirements and workflows
• Oversee testing strategies including user acceptance testing
• Ensure ongoing operational support for Dynamics 365 CRM
Requirements:
• Minimum 5 years configuring Dynamics 365 CRM
• Leadership exp...