Found Description
We're Hiring: Microsoft 365 Technical Lead
We are seeking a skilled and experienced Microsoft 365 Technical Lead to drive our organization's adoption of Microsoft 365 solutions. The ideal candidate will have extensive knowledge of Microsoft 365 services, strong problem-solving skills, and the ability to lead technical initiatives that enhance productivity and collaboration across teams.
Location: Muntinlupa, Philippines
Work Mode: Hybrid
Role: Microsoft 365 Technical Lead
What You'll Do:
- Responsible for the delivery (quality, performance, SLAs, processes, documentation) of the Global Network Service Line Support for the Customers.
- Monitor, analyze and evaluate the operational performance of customers support and the results of the indicators and propose action plans.
- Ensure SLA and KPI compliance.
- Develop and maintain PowerShell automation scripts.
- Lead L2/L3 te...