Microsoft 365 Support Engineer

**Microsoft 365 Support Engineer**
Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology?
If yes, we're looking for you.
Join our team!
- Provide technical support activities for the Microsoft 365 (M365) operations team, including process planning, tactical execution, response to tickets, and technical writing for knowledge base articles.
- Provide technical support role for system administration and operations of all Microsoft 365 services as well as security, compliance, and governance efforts.
- Partner with team members and insourced/outsourced technical staff to ensure end user needs are well understood, agreed upon, and met.
- Stay current on M365 features and capabilities including new features, functionality and participate in roadmap creation.
- Research, develop, and understand M365 solutions and how they impact employee experience.
- Participate in com...