Microsoft 365 Support & Case Resolution Specialist

Link-Worldwide is looking for proactive individuals in Mexico City to manage customer cases, ensuring all concerns are resolved efficiently. Candidates should have experience with Microsoft Exchange, SharePoint, Teams, and OneDrive.

A strong English proficiency is required, alongside innovative problem-solving skills. The role involves documenting cases, participating in workshops, and ensuring escalations receive appropriate traction. Join our team and contribute to our commitment to customer satisfaction!