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Microsoft 365 IT Support Analyst Role

Child Development Institute

toronto, on, Canada Full-time June 06, 2026

Found Description

Elevate IT services as a Microsoft 365 IT Support Analyst with the Child Development Institute. Provide crucial support for cloud environments and enhance staff capacity.
This 12-month contract position calls for strong IT skills to deliver Level 1 and Level 2 support across multiple sites. Focus on Microsoft 365 administration, Azure AD management, and device lifecycle tasks to ensure efficient user provisioning and technical assistance. Engage in various projects that enhance your expertise while supporting operational continuity for the organization.
Key Responsibilities:
• Deliver end-user technical support for desktops, mobiles, and remote work
• Administer Microsoft 365 services and manage Azure AD access rights
• Conduct onboarding/offboarding through device preparation and provision
• Support SaaS applications by troubleshooting user access issues
• Assist with LAN connectivity and infrastructure enhancements
Requirements:
• Proven experience in provi...

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