Role Summary
Responsible for invoice processing, accurate application of customer payments, reconciliation of accounts, and handling customer disputes within the OTC cycle, ensuring data accuracy and adherence to KPIs.
Key Responsibilities
Process invoices and apply customer payments (ACH/wire/check) within SLAs Perform cash allocation and resolve unapplied/unidentified receipts Handle customer disputes, deductions, and payment discrepancies Reconcile AR accounts and ensure accurate balances Coordinate with Billing, Collections, and Customers for issue resolution Maintain customer master data and ensure data quality Support E2E OTC process improvements and control adherence Requirements
2–4 years’ experience in Invoice Processing, Cash Application, and Dispute Management Strong data accuracy, speed, and attention...