Found Description
Meta Ads Chat Support Executive
Location: On-site – Karachi
Job Type: Full-time
Job Description:
We are looking for a proactive and detail-oriented Meta Ads Chat Support Executive to manage client communication and provide real-time support related to Facebook & Instagram (Meta) advertising campaigns. The role involves handling inbound and outbound chats, resolving client queries, and assisting with appointment setting and campaign coordination.
Key Responsibilities:
- Handle client inquiries via live chat regarding Meta (Facebook & Instagram) ads
- Provide basic support and guidance related to ad campaigns, leads, and performance
- Assist in appointment setting and follow-ups with potential clients
- Coordinate with the ads and marketing team to resolve client issues
- Maintain accurate chat records and customer data
- Ensure timely, professional, and customer-focused responses
- Upsell or guide clie...